Hitting the Books: How SNAP's digital services became an...

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Hitting the Books: How SNAP's digital services became an online quagmire | Engadget
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Hitting the Books: How SNAP's digital services became an online quagmire | Engadget

Jennifer Pahlka, founder of Code for America, takes an unflinching view at the many missteps committed by our government in the pursuit of bureaucratic efficiency in "Recoding America.".

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